eBay Website Down for Some Users with Search Limit Error

EBAY suffered a major platform-wide outage beginning Sunday afternoon, April 26, with disruptions extending into Monday, April 27. Hacktivist group 313 Team publicly claimed responsibility for a DDoS attack, though eBay has not officially confirmed the attack vector . Peak outage reports exceeded 1,300 simultaneous reports, with users experiencing search failures, login blocks, checkout disruptions, listing display errors, and API failures that broke third-party seller tools .

eBay responded on its Community forum acknowledging an "ACTIVE ALERT regarding some users not being able to access the website" and rolled out seller protection measures: negative and neutral feedback reversal, permission to cancel auctions ending after April 26 at 12:01 PM PT, seller performance protections, and fee refunds . Sellers also reported a separate irritant — eBay unilaterally raising promoted listing percentages from 2.3% to 11%+ without authorization, a trust concern that predates the outage .

Despite the disruption, EBAY shares rose approximately 2% on April 27, trading near the 52-week high of 07. Deutsche Bank upgraded its price target from 18 to 32 the same day, reflecting analyst confidence in eBay's medium-term trajectory. The company reported Q1 2026 revenue of .97 billion — 15% year-over-year growth, beating estimates by 3% — with GMV guidance of 1.5B–1.9B for the quarter, providing fundamental support that helped offset headline risk from the cyber incident.

The episode underscores the growing cybersecurity threat to major e-commerce infrastructure. With 313 Team publicly claiming the attack, analysts and sellers are watching whether eBay discloses material GMV impact from the transaction processing failures, and whether repeated hacktivist targeting could pose a structural risk to the platform's reliability narrative heading into its next earnings report.

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