Salesforce Announces Mass Layoffs Following AI Strategy Boost

CRM confirmed a fresh round of layoffs, cutting 86 employees across its Agentforce, MuleSoft and Marketing Cloud teams according to a California WARN filing. The reductions span sales, general administration and technology and product roles, with some positions in Washington state and outside the US also affected. Notably, the core Agentforce engineering team was not directly hit.

The move lands just weeks after Salesforce disclosed that Agentforce annualized revenue surpassed $1 billion, underscoring a deliberate rebalancing of resources toward AI even as the underlying product gains traction. It follows an earlier January restructuring that eliminated fewer than 1,000 roles, signaling that workforce adjustments remain part of the company's broader cost-and-AI realignment.

Eligible US employees can receive severance of up to 30 weeks of pay and remain on payroll until August 7. At 86 roles the cut is targeted rather than sweeping, but investors will watch whether Salesforce's AI pivot translates into durable margin expansion or signals softening demand in legacy clouds.